Curated Products For Mama & Baby with Monthly Subscription and Quality Content
Operations & Logistics Manager₹35,000 – ₹40,000
What You'll Do:
Order processing/planning: Daily execution of x number of orders as per target
Handling the overall logistics activities of the online portal transactions.
Dealing with Logistic partners ensuring that all deliveries are carried out in time.
Dealing with First mile team for Pickups on Daily basis.
Define SLAs and drive productive relationships with Logistic Partners.
Monitoring the tracking of consignment on daily basis
Analytics of Daily/Weekly/Monthly Delivery Performance report.
Always trying our best to do deliveries on time as defined by courier TAT & and as per delivery Zone.
Taking the follow up on RTO shipment.
As per Customer care team request arranging reverse pick for the item from the customer place.
Maintaining report of NDR, pending file, lost file, Refund file, Delivered shipment etc.
Responsible for solving customer queries by coordinating with courier.
Arranging meeting with the courier partners.
Ensuring smooth processing of COD remittances from all the logistic partners
Reconciliation with courier every month.
Responsible for Non Delivery Report (NDR) shipments.
Complete Inventory Management and taking care of all inbound/outbound shipments from vendors.
Maintainance of stock on the software.
MAMA & PEACHES at a glance
MAMA & PEACHES focuses on E-Commerce, Marketplaces, Content Discovery, and Subscription Businesses. Their company has offices in New Delhi. They have a small team that's between 1-10 employees.