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Curated Products For Mama & Baby with Monthly Subscription and Quality Content

Operations Manager: E- Commerce

₹4L – ₹5L
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Business Development:

-Onboarding and managing sellers across all categories

- Oversee, maintain and upgrade existing accounts to ensure ongoing client satisfaction coordinate, manage and resolve account maintenance issues

-Complete proposals, follow up on submissions and close business.

- Determine & help build the best tools to mine data, automate reporting, and present complicated data insights as intuitive stories to Founders.

-Understand business challenges and work proactively with senior management to discover data insights that enable efficient growth

Operations:

-Listing Products on the Platform and making sure that the products are timely enabled/disabled as per the terms with the merchants to ensure compliances and smooth sales

-Leading Customer Support and helping the team to resolve customer queries by providing real time solutions

-Keeping a track of number of orders on daily/weekly/monthly/event specific/category-wise basis

-Assisting in reconciliations and payments to merchants

-Keeping a continuous check with Merchants to ensure the timely delivery of products to customers and resolve their queries.

- Working on Flash Sales where a products are curated for sale at a discounted price for M&P Members only.

- Coordination with the relevant team for promotions and any technical issues faced by the users

- Utilize Excel to develop and maintain reports and other tools for all teams

Meet your team

People you would work with in this role

Varun Ghai

Avatar for Varun Ghai
Founder @ Mama & Peaches

MAMA & PEACHES at a glance

Curated Products For Mama & Baby with Monthly Subscription and Quality Content

MAMA & PEACHES focuses on E-Commerce, Marketplaces, Content Discovery, and Subscription Businesses. Their company has offices in New Delhi. They have a small team that's between 1-10 employees.

You can view their website at http://www.mamaandpeaches.com or find them on Twitter, Facebook, and LinkedIn.

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