Chat Center is a solution for any business or developer to provide instant communications to customers, users, employees and other stakeholders.
Chat Center is a Cloud Service - enabling Chat Names that can be expressed as URLs. It is also an iOS App (web and android coming soon) enabling a Chat Center user to receive inbound chats on their smartphone from customers who “Click to Chat” from a web or email link.
Anybody can therefore reach the Chat Center user without needing to install an app.
Click to Chat is important for businesses, especially where the business owner is not sat at a desk, and needs to respond to customers on their mobile.
Chat Center was incubated at Archimedes Labs in Palo Alto.
The goal is to transform mobile chat from a silo’d, app-centric, function (WhatsApp; WeChat; LINE; Kik; KakaoTalk) into a human-scale and open universal service. Every business, developer and individual on the Planet can be reached for Chat via a Chat Name hyperlink.