Cerebri Values are the first universal measure of customer success and are used to drive higher revenue and exceed KPIs with Next Best Actions, generated in real time for millions of individual customers.
Cerebri Values is a patent-pending machine learning model that analyzes each touchpoint in a customer’s entire journey to calculate a single metric quantifying that customer’s commitment to a brand or product at any point in time.
With Cerebri Values you can unify data sets that never talked to each other before, unlocking hidden value. Unleash the power of machine learning to dynamically track billions of data points and apply trillions of calculations to millions of unique customer journeys.
Cerebri Values enable Next Best Actions (NBAs) that maximize each customer’s commitment to your brand and products, driving KPI achievement and faster revenue growth. Cerebri AI’s NBAs are not just delivered on the website, but at the dealership, the branch, and on the phone.