CaterSpot

Customer Success Specialist - Part-time Remote at CaterSpot

Singapore · Internship

Work along experienced serial entrepreneurs to disrupt the largely offline catering industry and help companies remove the hassle of ordering catering for their teams. Reach out: jobs[at]caterspot.com - Please include in the Subject: "Application to" Position - Country - Your name and last name

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Job Description

CaterSpot is Asia’s largest online catering platform that connects companies with great local catering options in Singapore & Hong Kong.

We’ve partnered with over 400 caterers and restaurants to make it easy to order catering online for any business or occasion. We’re regularly serving great companies like Facebook, Apple, LinkedIn, PwC, MasterCard and more.

Role
We’re looking for part-time students to join our operations team! You’ll manage our logistics and customer enquiries during weekends & morning shifts. This role is great for students who need some part time hours and can work some weekends + some early mornings - all from home!

You’ll be part of our operations team, taking care of customer deliveries, troubleshooting delivery problems, answer urgent customer enquiries

No experience necessary - we’ll train you for everything you’ll need to know.

Responsibilities
Overseeing deliveries and reacting quickly to any arising problems
Helping to solve customers’ problems
Dealing with drivers and restaurants with regards to orders
Answering inbound calls / chats / emails

Requirements
You’re reliable and committed to jobs and tasks you undertake
You have passion for making people happy: You have an eye for opportunities to impress customers with service that goes above and beyond
A quick and calm thinker when under pressure, multitasking pro! Enjoy talking and listening to people
Strong communication and organization skills - the ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well
Fluent in English. Proficiency in Mandarin would be an advantage
Tech savvy, good PC skills, comfortable with spreadsheets
Be available on weekends, mornings and some public holidays
High attention to detail
Students are encouraged to apply!

What we offer
Competitive compensation
Ability to work from home and schedule to fit your school schedule
Opportunity to experience start-up culture
Work with a multicultural team - our teams are from 8 different nationalities
Great exposure into multiple aspects of a fast-growing, game changing business.

Apply Now

What We're Building

Caterspot is an online B2B catering marketplace that connects companies with great local catering options. Caterspot offers users the possibility to order 1,000+ catering menus and options from a curated list of caterers and restaurants in Singapore and Hong Kong.

Founded by Serial Entrepreneurs, we’re looking for people with an ownership mentality who want to work with like-minded folks to build something huge. We're excited to disrupt a US$50B industry globally.

Catering made easy
Sneak Peak
Team Photoshoot
Team spirit!
Add testimonials, product launches, and photos that highlight your company

Other Jobs at CaterSpot

CaterSpot Team

Camilo Paredes
Founder & CEO @CaterSpot / Co-Founder @Grouvly / Co-Founder @Duriana / Co-founder, MD foodpanda @Rocket Internet LatAm / Building companies in SEA & APAC.
Amanda Ernst
Founder & CPO @CaterSpot • Co-Founder @Duriana (m-commerce) • Worked at @Rocket Internet • Studied @Queen's University University
Karren Ellen Rebosura
Cofounder of Grouvly; Worked at large e-commerce applications like: Ayosdito.ph, Berniaga.com, Friendster.com, Zalora.com, Lazada.com.
Michael Burns
Co-Founder @ Grouvly. Former Design Lead @ AwesomeWeb
Andrew Ng
Executive Director of Triplestar Capital, ex-HSBC and SocGen investment banking
Jye Sawtell-Rickson
Worked at @CaterSpot, @KPMG, @QIC • Founder @uniTutes • Studied Physics and Engineering at @Imperial College London, @University of Queensland
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Have Questions? Ask Us Anything

What makes CaterSpot a unique place to work at?
High-growth startup who knows how to have fun. You'll work with great people and have massive impact.
Camilo Paredes
Founder & CEO at CaterSpot since 2016
How many people are you hiring in the next year?
25-30
Camilo Paredes
Founder & CEO at CaterSpot since 2016
What is your office environment like?
Great Atmosphere, Awesome People to Work With. We're a very ambitious team and we come everyday to make stuff really happen
Camilo Paredes
Founder & CEO at CaterSpot since 2016

CaterSpot Investors

Triplestar Capital
Triplestar Capital is a family investment office established by the 3rd generation of the family behind the Tat Hong Group