BridgeU

Trainer/Implementation Consultant (SaaS) at BridgeU

London · Full Time

At BridgeU, we're building smarter university and careers guidance. We empower schools to prepare today's students for tomorrow's world.

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Job Description

We’re looking for a Trainer/Implementation Consultant to join our Customer Success team to be the first point of contact for new school using BridgeU.

You will be responsible for guiding clients from the on-boarding process through to launch, to ensure a seamless transition and successful implementation.

As a fast growth, customer-focused business, we are investing in passionate, smart and dedicated individuals to help ensure that our customers get the care and support they need to be active advocates of the BridgeU platform.

Responsibilities

Serve as central, strategic point of contact for BridgeU partner schools during the on-boarding and training process.

Collaborate with clients to conduct needs-assessment, provide bespoke implementation planning, and support internal school process changes.

Conduct in-person and online training for school staff and students in BridgeU partner schools.

Liaise with internal stakeholders to be the ‘voice of the customer’ in order to improve training curriculum and documentation.


Requirements

2-3 years of experience in teaching or training delivery

Preferred experience working in/ with secondary schools

Excellent communication and presentation skills

Technically savvy and a quick learner of new technologies

Eligibility to work in London

Preferred experience working with Salesforce

Ability to regularly travel on short notice. Travel will typically be 1 week per month, with seasonality to reflect the school year

If you're curious about global education, if you love working with customers, if you're inspired by Education Technology, if you've thrived in training roles before and if you want to bring your expertise to a fast-growth startup environment, then we want to hear from you!

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What We're Building

Bridging the gap between school and the future. BridgeU was founded to help young people around the world realise their potential, through empowering schools to provide smart, modern university and careers guidance. Features include Document Sending, Reference Writing, Admissions Insights, Smart University Matching, Career Planning, International Destinations, Performance Insights, and Results Showcasing. Our platform manages the complex challenge of preparing and carrying out university applications, using data, intelligent tools, and streamlined task management, helping schools to prepare the students of today for the world of tomorrow.

Declared one of the most innovative EdTech Startups in Europe (by EdTech Europe), BridgeU has raised £6.4m in venture capital from Octopus Investments, Seedcamp, Fresco Capital & Deborah Quazzo.

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BridgeU Investors

Tytus Michalski
Managing Partner @Fresco Capital, involved in all aspects of investment and operations.
Allison Baum
co-founder, managing partner @Fresco Capital, global early stage VC. previously regional director of Asia @General Assembly, equity derivs @Goldman Sachs.
Deborah Quazzo
Managing Partner @GSV AcceleraTE, @ASU+GSV Summit, Founder @ThinkEquity Partners, @Global Silicon Valley Advisors • Worked at @JP Morgan, @Merrill Lynch
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