Breather

NYC Operations Coordinator - OA Management at Breather

New York City · Full Time

We’re a driven team, living all over the world, working together
to make one little idea into an ever-expanding network.

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Job Description

About Breather

At Breather, we build and operate the world’s leading network of beautiful, on-demand meeting spaces. Live in 10 cities across 3 countries and backed by some of the best investors in NYC and Silicon Valley, we enable top companies to do more productive and inspired work. We’re growing very rapidly, we have big ambitions... and we want you to help us achieve them.

The Role

Reporting to the NYC Operations Manager, the Operations Coordinator - OA Management will be the main point of contact for NYC Operations Associates, Breather’s team that maintains our beautiful spaces after each member reservation. In this role, you are a great manager who leads by example, have the ability to make flawless schedules based off of demand and availability, and excellent communication skills. You will also focus on OA development and the quality of cleaning jobs. Your job is to make sure that NYC’s OA team runs efficiently and effectively.

At Breather, you will:

Manage our growing OA team as they travel around the city completing jobs.
Create OA shift schedules based on OA availability and Breather’s demand.
Be responsible for proactively and reactively conducting performance management and professional development for Operations Associates.
Maintain working knowledge of policies and procedures and effectively communicate them to the OA team.
Conduct quality assurance checks, and help build systems for ensuring consistent, top quality cleaning and maintenance as the Breather network grows.
Do whatever it takes, even outside the scope of your job, to ensure that Breather runs smoothly and seamlessly.

About you

Enjoy new challenges, no day is ever the same.
You are an organized, diligent, hard working leader and a great communicator.
You're able to multi-task and prioritize effectively, solutions-oriented and resourceful.
You are an independent thinker and self-starter, able to work independently and with minimal guidance.
You enjoy managing individuals, holding high expectations, and giving them the tools and the coaching to succeed.
Scrappy, willing to get your hands dirty and spend your time both in and out of the office.
2-3 years management and scheduling experience preferred.

Great work deserves great perks!

Be part of a well-funded, proven startup with big ambitions, competitive salary and company equity.
The Breather crew has access to comprehensive medical, vision, and dental coverage.
We’ll provide the digital toolset and whatever else that you need to do your best work.
Free access to the Breather network of over 375 spaces (and growing, fast!).
Company-funded travel to conferences & professional development events.
Fun work environment and company culture with an upbeat, first-class team.

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What We're Building

Breather creates peaceful, practical and beautifully designed private spaces where you can work, meet and relax.

Currently operating out of NYC, SF, Boston, Montreal and Ottawa, Breather lets you unlock a space of your own, on-the-go and on-demand.

Booking is easy – simply find and reserve a Breather near you on our iOS and Android apps or on our website at Breather.com. You can book rooms for 30 minutes, a few hours or an entire day.

By partnering with Breather, property owners, building managers and commercial real-estate brokers can make more money from their unused and under-performing space and thereby increase the value of their existing real estate portfolios.

Breather has raised funding from Valar Ventures, RRE, Real Ventures, SOS Ventures and Slow Ventures and others.

Since launching, we’ve been featured in The New York Times, The New Yorker, The Atlantic, Fortune, Dwell and TechCrunch, to name a few.

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Breather Team

Caterina Rizzi
Co-founder @Breather · Previously Creative Director at @the-swap-team-1
Julien Smith
Founder @Breather • NYTimes bestselling author • Occasional investor
Jason Stanley
Data Science and Head of Insights @ Breather; Ph.D. NYU
Packy McCormick
Breather NYC General Manager, ex-BofAML IB, @Duke Graduate.
Sean Mentzinger
Relationship builder. Efficiency finder. Golfer. Skier.
Ian Holton
Healthy balance of left/right brain with the ability to roll the sleeves up and get down with data in addition to strong presentation/relationship skills.
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