Bannerman

General Manager at Bannerman

San Francisco Bay Area · Full Time
Bannerman believes that everyone deserves to be safe. We’re building technology to make this a reality. We were launched out of Y Combinator and currently protect tens of thousands of people every day. Companies like Lyft, WeWork, and Tencent trust our software and the security guards we partner with to keep them safe. Read More
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Job Description

Bannerman believes that everyone deserves to be safe. We’re building security workforce management software to make this a reality. We were launched out of Y Combinator and currently protect tens of thousands of people every day. Companies like Lyft, WeWork, and Tencent trust our security guards and our software to keep them safe.

We're looking for a well-rounded candidate with experience in security operations management to lead our guarding force of 200+ guards and the team that supports them. Ultimately, you'll be responsible for the day to day operations of our guarding business and managing the team to make that happen.

What you'll do:
- Manage Bannerman's guarding division.
- Provide leadership and direction to a high-performance team, including hiring, training, and leading.
- Build relationships with our top clients and grow our top tier portfolio.
- You are the chief account manager. The buck stops with you to provide the best service in the industry.

What you'll need:
- BA/BS degree and 5 years of experience in distributed workforce operations management.
- Proven track record of operational leadership.
- Highly organized, self-motivated and detail-oriented, with great follow-through on projects/tasks big and small.
- Great with numbers including strong analytical skills;
- High integrity individual who’s enthusiastic about building a great company for the long term, and making a huge, positive impact in the world and in security.
- Excellent communication, interpersonal, and organizational skills.
- An obsession with client happiness. You succeed when they succeed.

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What We're Building

Each year, $44 billion is spent on security guard services in the US. Physical security threats are evolving and becoming increasingly sophisticated. There's a growing need for security services; the industry is growing 5% year over year. Unfortunately the industry is stuck in the past. Security is being done the same way that it's been done for decades. Bannerman is modernizing the physical security industry by building software.

Bannerman improves the industry in two major ways: 1) by making it easier to find security services online and 2) by using software to improve security guards in the field.

The Bannerman platform has 3 parts that are deeply connected:
- Guard mobile app
- Operator system for guard managers
- Client dashboard

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Bannerman Team

Johnny Chin
Co-Founder & CEO of Bannerman, Gates Millennium Scholar, BA Brown University, MS in Finance Sciences Po Paris, 2017 Kan of the Year
Matt Voska
Chief Operating Officer @Bannerman. YC Alum (S14). Formerly: Founder @Flytenow | Engineer @Carbonite
Rock Zhou
Dr. Ops @Bannerman (YC S14). Fmr Deployment Strat @Palantir Technologies + New Fin Mkt @Socgen + Macro @Goldman Sachs + @Wharton School + I make things happen.
Jérôme Desmares
Developer with a dark past as a marketing/business guy. Currently Software Engineer @Bannerman. Student @42 Born2code.
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Bannerman Investors

Dalton Caldwell
Partner @Y Combinator Previously founder/CEO of @Imeem and @App.net. @Stanford University SymSys '03.
Justin Kan
Co-founder of Atrium LTS and @Whale. Founded @Exec and @Justin.tv. Partner at Y Combinator.
Shri Ganeshram
Founder @Fresh • VP of Data/Growth @Eaze • Founder @FlightCar@Massachusetts Institute of Technology Dropout • Technical • YC W13 Alum
Pascal Levy-Garboua
Marketplace fan. Strong product and business background, ex-eBay, MS Stanford. Will be your first call when you need it.
Kevin Colleran
Managing Director @Slow Ventures focused on early stage technology investing. Previously one of the first 10 employees @Facebook.
Kevin Hale
Founder at @Spectacle. Partner at @Y Combinator. Founded @Wufoo (Acquired by @SurveyMonkey).
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