AnswerIQ is an artificial intelligence company in the customer support space. We use sophisticated ML and NLP algorithms to make customer service more efficient. We use AI to boost customer support agent productivity and reduce handling time. Our AI technology automatically routes and classifies tickets, provides quick and accurate response recommendations for customer service agents agents, and… · More automates common ticket responses. We work within the existing CRM systems like Zendesk, Salesforce etc. eliminating the need to learn any new system.
AnswerIQ is a spinoff from GE. The founding team has a successful track record and are passionate about making customer service/support as the differentiator for businesses.