- Inbound and Outbound Prospecting - Demo the product (SAAS based - Procure to Pay Automation Software) - Draft bids and contracts - Follow through with the close...more - Work directly with the CEO to manage entire Sales Cycle
Senior Account Executive
Sales Development Representative / Account Executive
-Plan, organize, promote, and facilitate service projects, fundraisers, and club gatherings -Serve as a liaison and spokesperson for the National Organization, Club, and...more SMC -Lead, motivate, and collaborate with Executive Officers
Learning Management System Coordinator
2018 (8 months)
-Meet with clients over-the-phone and video-calls to address tickets and provide training -Build reports inside the LMS for multiple departments to support data-driven...more decisions -Research and test software updates to maximize features and functionality -Manage front-end enhancement projects involving multiple stakeholders -Create Best Practices and SOP Documentation -Build notifications and diplomas using HTML5 -Host live webinars & support live events -Administer surveys to learners
-Address end-user comments, questions, and concerns about the newly released LMS -Adjust learning activities' settings and content to improve functionality and consistency -Create...more documentation to guide end-users and administrators through various processes
SMC Information Technology Services
2014 - 2017 (over 2 years)
-Provided faculty, staff, and students with walk-up and over-the-phone tech support -Listened attentively and empathetically to the client's issue then provide solutions -Trained...more employees on procedures and troubleshooting
2014 (about 1 month)
-Planned and implemented Orientation and Welcome Programs -Sold the school's brand to new and prospective students
- Founded the Surfrider Foundation SMC Club on campus and retained 20 active members over the course of 3 years.
- Achieved 3rd place in the Business Analytics Competition at Manhattan College in May 2018.
- Graduated with Magna Cum Lade while holding a job all four years of college, leading my club, having a fun social life, managing relationships, and dedicating time to personal development.