- Kickstarted the user research process to find out about our customers, their attitudes on technology and purchasing behavior. - Led a full redesign of the existing furniture...more configurators, improving sales and engagement metrics. - Adapted the furniture configurators to phone form factors.
I offer my services as a UX designer and researcher. I'm a fast prototyper, and can create you an interactive version of digital products that will provide vital guidance to engineers working on the release version.
Redesigned a furniture configurator from the ground up using human-centered principles, leading to greatly increased engagement (+110% by some metrics), and better sales. Check it out by configuring shelves, tables and wardrobes at mycs.com.
Alejandro displays the maturity and candor of a veteran. He does the obvious, before anyone else realized what was obvious. Ale invests in the customer’s mindset, which uncorked knowledge we’d sorely lacked. Soon his process was emulated by other colleagues on our team. We succeeded in shifting managerial expectations toward documented customer expectations.