The Operations team oversaw all order processing across the US. As an early member of the team I helped form new processes and guidelines, worked with engineers to optimize...more our back end order processing and grew the team from 5 to 60+.
-HandUp: helped launch and maintain 2 new products, helped provide funding to 25k+ people experiencing homelessness or poverty.
-Postmates: helped grow operations team from 5 people to 70+
-LiveCareer: traveled to the Philippines to train new customer service representatives (20+) during company transition of customer service abroad.