Director, Payment Solutions

Procurement Partners/ Hybrent Pay Leader

Responsibilities
• Build Payments business from scratch, leveraging research done by Procurement Partners/ Hybrent to build, pilot, learn and scale this product.
• Oversee P&L for the Payments business as the product is built and scaled.
• Determine pricing for payment functionality and features.
• Work with product management and development groups for new features/ functionality needed to support payments.
• Provide direction and leadership toward the achievement of the organization's philosophy, mission, strategy, and its annual goals and objectives
• Develop annual revenue, capital and expense budgets.
• Analyze Payments transaction volume to identify solutions to increase overall adoption and usage to achieve revenue targets.
• Select, negotiate with, and manage payment partners and vendors – maintain existing partnerships and forge new relationships
• Enable suppliers to accept Procurement Partners/ Hybrent Payments and utilize the platform
• Oversee quality assurance processes designed to certify all customers receive the highest level of service to achieve success.
• Oversees design, marketing, promotion, delivery and quality of programs, products and services.
• Recommend yearly budget for Board approval and prudently manage resources within those budget guidelines.
• Define policies and procedures governing daily operations.
• Negotiate contracts with key suppliers/vendors.
• Liaise between internal departments to ensure that all contracts and agreements are in sync with corporate goals and objectives.
• Assure the Payments team and its mission, programs, products and services are consistently presented in a strong, positive image to relevant stakeholders.
• Assist in the evaluation, analysis, and integration of acquisitions other new businesses/products into the organization.
• Attend various industry conferences as a representative of the company and its strategy.
• Develop financial analysis including financial and operating models, scenarios of projected performance, and financial statement analysis.
• Manages the payment sales pipeline for each of the vertical market segments.
• Works with Sales, Customer Success, Account Management on identifying initial set of customers for beta testing as well as early adopters.
• Create a sales playbook to sell payments to new and existing customers.
• Communicate directly with C-level executives and owners; as well as all levels of our internal team.
• Work tirelessly to hear customers’ voices - work in pursuit of ever-improving measures of customer happiness and loyalty.