Infrastructure Analyst

Infrastructure Analyst

About us

GRG India is a leading provider of end-to-end loyalty management services in India. Our business provides solutions to engage, motivate and Reward people. We offer a mix of both SAAS products and bespoke solutions to help our clients engage and incentivize their employees, customers, and channel partners. Our clients include some of India’s top brands across BFSI, FMCG, Construction, IT, Agro Chemicals, and Automotive industries.

Some examples of our products are :

Buzzz – a comprehensive Reward and social recognition product for employee engagement that helps drive performance and innovation at the workplace. It is designed to empower business, from accelerating employee engagement to helping appreciate good work and motivating employees to deliver on business objectives.

My Incentives – Gamified incentive platform to drive performance for sales teams and channel partners.

My Supercheques - Dynamic and scalable Reward platform designed to incentivize and recognize in real-time by issuing digital e-codes. This can be used for promotions and as a quick and easy Reward for Employees and Channel as well. Employees can turn their e-codes into digital or physical gift card Rewards.

This role reports to

AVP Technology

Skills and Abilities

Experience in infrastructure architecture, data centers, servers, and networks

Experience with Windows and Unix Operating systems

Knowledge and skill sets to install, configure, maintain and support networks

Experience with emerging technology, such as cloud computing, desktop virtualization and unified communications preferably O365, Azure VDI, AWS Cloud servers.

Demonstrable experience of network management and User query support

Experience of responsibility for managing a virtualized server environment, preferably Hyper-v & VMware

Security: Demonstrable experience of network security principles, VPN, Firewall, Antivirus preferably Bit Defender & Fortigate

Demonstrable experience of telephony system administration (preferably Avaya IP Office)

Good knowledge of the principles and management of Active Directory

Managing Vendors: Coordination & Negotiations with vendors

Flexible and reliable with the ability to prioritize multiple tasks

Desirable Skills:

Experience with iOS, Android APP Upload on play store

Experience with use of GitLab

Knowledge of Power Shell Script

Personal Qualities

Committed to providing a high standard of work and continuous improvement

Appreciates the value of diversity •

Has a proactive approach to addressing challenges

Committed to continued learning

Willing to accept responsibility and opportunities appropriate for the role

Has a flexible approach to their role and to change